Operational IT support for companies operating in Estonia

Managed IT for international companies with a branch in Estonia

We take over local IT operations: workplaces, Microsoft 365/Azure, security, networking and service desk. Clear SLAs, single point of contact, reporting in English/Estonian/Russian.

Response time
from 15 minutes
Coverage
Estonia + remote EU/UK
Reporting
EN · EE · RU

What We Manage For You

Real-time overview of our services & performance

SERVICE DESKOnline

Employee onboarding

Devices · accounts · access

M365 / Azure management

Intune · SSO · security

Cybersecurity

policies · MFA · backups

Single window

Your local IT team in Estonia

  • Service desk and VIP support
  • Office network & Wi‑Fi
  • Workstations and peripherals
  • OT/printing devices

Avg. CSAT

4.9/5

Incident closure

~ 1 day

SLA response

15–60 min

Languages

EE · EN · RU

Services for branch offices & distributed teams

Complete coverage of local office IT with reporting for HQ.

Service desk & onsite

Ticketing and incident resolution, onsite support in Tallinn & Harjumaa, VIP support.

  • SLA & reporting
  • Onboarding/Offboarding
  • Asset management

M365 / Azure management

Intune, Autopilot, Conditional Access, SSO, licensing, email & collaboration.

  • HQ‑grade best practices
  • Automation of routines
  • License savings

Networks & office infrastructure

Wi‑Fi, VPN, printing, meeting rooms, IP telephony, cabling.

  • Design & deployment
  • Monitoring & support
  • Documentation

Baseline cybersecurity

Security policies, MFA, backups, vulnerability management, staff training.

  • Risk reduction
  • GDPR alignment
  • Audit‑ready reports

Virtual CIO

Local IT strategy, budgeting, roadmaps and regular reporting for HQ.

  • QBR/MBR meetings
  • Vendor management
  • Communication with HQ

Office moves & openings

Turn‑key: planning, procurement, device rollout and networking, liaison with the business center.

  • Checklists & templates
  • On time & on budget
  • Zero‑touch deployment

Why Advisetree

We speak the HQ language and know Estonia's local specifics.

  • Experience in international environments

    Work with HQ in Finland, EU & UK. Documents and reports in the required format and language.

  • Growth without chaos

    Standards, automation and cost control instead of one‑off magic.

  • Security by default

    MFA, device management, backups and baseline policies — from day one.

  • Transparent SLAs and reporting

    Agreed KPIs, regular reports, access to service metrics.

Typical scenarios

Branch opening

From zero to ready‑to‑work in 2–4 weeks.

Office relocation

Plan, coordination, IT move with no downtime.

License optimisation

Cut unnecessary M365/Azure spend.

Baseline security uplift

MFA, Intune, backups, policies, training.

How we work

  1. Step 1

    Environment audit

    People, devices, licenses, risks.

  2. Step 2

    Plan & SLAs

    Roles, KPIs and budget.

  3. Step 3

    Launch

    Put things in order, automate, close risks.

  4. Step 4

    Monthly

    Reporting, improvements, regular meetings.

Pricing

Transparent subscription. Custom terms for larger teams and non‑standard processes.

up to 15 employees

Start

€990 /mo

  • Service desk (email/portal)
  • Onboarding/Offboarding
  • M365 basic admin
  • Monthly report
Choose
Recommended

up to 50 employees

Growth

€2 490 /mo

  • Priority service desk
  • Intune / Conditional Access
  • Backup plan
  • Monthly QBR report
Choose

50+ employees

Enterprise

Custom

  • Onsite support with SLA
  • Project/Vendor management
  • Security uplift
  • HQ‑ready reporting
Request a quote

FAQ

Quick answers to common questions about our services

Do you work only in Tallinn?

Onsite — Tallinn & Harju County. Remotely we cover all of Estonia and coordinate with HQ for other countries.

How to start and how long does it take?

Audit and baseline order usually take 2–4 weeks, depending on the initial state and team size.

Do you help with selecting and purchasing equipment?

Yes. We propose specs, arrange procurement & delivery, and prepare devices under your policies.

Let's discuss your office in Estonia

Tell us how things are set up today and what matters first. We'll propose a quick stabilisation plan.

Also available: Zoom/Google Meet, Telegram/WhatsApp.

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